REFUND/EXCHANGE POLICY

 
Here at Sydney Fancy Dress we offer an exchange or money back guarantee, on any product which is returned within 7 days of delivery.  We refund for merchandise only and NOT postage and handling fees.
 
Conditions for return of goods:
1.  Packaged products must be in their original / unopened packaging.
2.  Costumes must have manufacturers tag and be unworn.
 
A $5.00 handling and administration fee applies on returns.
 
All returns should be sent via registered post, we accept no responsibility if the parcel does not reach us.  Once the parcel is returned we will then process it.
 

PRIVACY STATEMENT

 
Any personal information collected by us, will not be disclosed to any third party.
 

ORDERS OUT OF STOCK

 
All stock shown on this website is subject to availability.
If you purchase an item that is out of stock, we will contact you immediately and offer you other options e.g.
 
 (a)      Order alternate products
 (b)      To dispatch product when available
 (c)       Receive a full refund.

 

SHIPPING TIMES & PRICES

 
We deliver Australia wide. 
 
Once your order is received allow the following delivery times: -
 
Regular post is as follows:
 
3 - 5  working days (NSW, ACT, Q-LD, VIC, SA, TAS)
5 - 10 working days (NT & WA)
Delays may be expected over the Christmas period.
 
Within Australia a $9.95 Standard Delivery fee is applicable up to $99.99
Within Australia Express Post is $14.25
 
Note:  Please contact the store on 02 9548-5610 to organise EXPRESS post shipping and select the pick up option when ordering through the site.
 
FREE DELIVERY FOR ALL ORDERS OVER $100.00 WITHIN AUSTRALIA.
 
 
Refund, Privacy & Shipping